Privacy Policy

This Privacy Policy explains how Newen Technology Solutions Limited collects, uses, shares and protects personal data when you use our website or contact us.

1. Who we are

Newen Technology Solutions Limited is the data controller responsible for personal data collected through this website.

2. The information we collect

Information you give us. When you complete our contact or resource forms, we collect the details you provide, which may include your name, business email address, company name, telephone number and the content of your message or enquiry.

Information we collect automatically. When you visit the website we may collect limited technical information such as your device type, browser, approximate location and how you use the site. Some of this is collected through cookies and similar technologies, described in our Cookie Policy.

3. How we use your information

• to respond to your enquiries and requests;
• to provide the assessment tools and resources you ask for;
• to manage our relationship with you and your organisation;
• to improve and secure our website;
• where you have agreed, to send you relevant updates about our services. You can withdraw this consent at any time.

4. Legal basis for processing

We process personal data on the basis of your consent, our legitimate interest in operating and promoting our business responsibly, the need to take steps at your request before entering into a contract, and compliance with our legal obligations, in line with the Nigeria Data Protection Act 2023 and other applicable data protection laws.

5. Cookies

We use cookies and similar technologies as described in our Cookie Policy. You can manage your preferences through your browser and any cookie controls we provide on the site.

6. Sharing your information

We do not sell your personal data. We may share it with:

• trusted service providers who help us operate the website and our business, under appropriate confidentiality and data-protection terms;
• specialist partners within our delivery network, only where relevant to your enquiry and under appropriate safeguards;
• authorities or third parties where required by law or to protect our legal rights.

7. International transfers

Because our delivery network extends beyond Nigeria, your information may be processed in other countries. Where it is, we take steps to ensure it is protected by appropriate safeguards consistent with applicable data protection law.

8. How long we keep your information

We keep personal data only for as long as necessary for the purposes described in this policy, to meet legal and regulatory requirements, and to resolve disputes. When it is no longer needed, we securely delete or anonymise it.

9. How we protect your information

We apply appropriate technical and organisational measures to protect personal data against loss, misuse and unauthorised access. No system is completely secure, but we work to keep our safeguards appropriate to the sensitivity of the data.

10. Your rights

Subject to applicable law, you have the right to:

• access the personal data we hold about you;
• ask us to correct inaccurate or incomplete data;
• ask us to delete your data in certain circumstances;
• object to, or ask us to restrict, certain processing;
• withdraw consent where we rely on it;
• request a copy of your data in a portable format;
• lodge a complaint with the Nigeria Data Protection Commission.

To exercise any of these rights, contact us at info@newen.co.

11. Third-party links

Our website may link to other sites. This policy does not apply to those sites, and we encourage you to read their privacy notices.

12. Children

This website and our services are intended for business audiences and are not directed at children. We do not knowingly collect personal data from children.

13. Changes to this policy

We may update this Privacy Policy from time to time. The current version will always appear on this page, with the "last updated" date shown above.

14. Contact us

For any questions about this policy or how we handle your personal data, contact info@newen.co.